Effective date: July 3, 2026
Welcome to Brahmax Spices. These Terms and Conditions ("Terms") govern your access to and use of our mobile application, website (https://spices.apptrove.co.in), and related services (collectively, the "Service"). By creating an account, placing an order, or using the Service, you agree to these Terms.
If you do not agree to these Terms, please do not use the Service.
Brahmax Spices is an online marketplace for purchasing spices and related grocery products. We connect customers with products offered through our platform and facilitate order placement, payment, and delivery coordination.
You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use the Service. By using the Service, you represent that you meet this requirement and that the information you provide is accurate and complete.
To place orders and access certain features, you may need to register an account using your name, email address, phone number, and password. You may also sign in using supported third-party services such as Google, Apple, or Facebook, where available.
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately if you suspect unauthorized access.
When you place an order through the app or website, you agree to pay the listed price, applicable taxes, shipping charges, and any other fees shown at checkout.
Payments are processed securely through third-party payment providers. We do not store your full payment card details on our servers. Payment processing is subject to the terms and privacy policies of the relevant payment provider.
We reserve the right to refuse or cancel orders in cases of pricing errors, suspected fraud, product unavailability, or violation of these Terms.
Delivery times and charges depend on your delivery address and the shipping method selected at checkout. Estimated delivery dates are provided for convenience and are not guaranteed.
You are responsible for providing a correct and complete delivery address. We are not responsible for delays or failed deliveries caused by incorrect address information or circumstances beyond our reasonable control.
Return, refund, and cancellation rules are described in our Return Policy and Support Policy, where applicable. Certain products may not be eligible for return due to hygiene, safety, or regulatory requirements.
If you receive a damaged, defective, or incorrect item, please contact our support team within the timeframe stated in our return policy.
You agree not to:
All content on the Service, including logos, text, images, product listings, software, and design elements, is owned by or licensed to Brahmax Spices and is protected by applicable intellectual property laws. You may not copy, modify, distribute, or exploit our content without prior written permission.
We strive to display accurate product descriptions, images, and prices. However, minor variations in packaging, weight, or appearance may occur. Product availability is subject to change without notice.
The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Brahmax Spices disclaims all warranties, express or implied, including merchantability and fitness for a particular purpose.
We are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid for the relevant order, except where liability cannot be limited under applicable law.
We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or misuse the Service.
You may delete your account at any time. See our Privacy Policy for account deletion instructions.
We may update these Terms from time to time. The updated version will be posted at https://spices.apptrove.co.in/terms with a revised effective date. Continued use of the Service after changes become effective constitutes acceptance of the updated Terms.
These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts located in India, unless otherwise required by applicable consumer protection law.
If you have questions about these Terms, contact us: